kel88 Terms & Conditions

1. Eligibility & Applicability

By accessing the kel88 platform, completing registration, or using any of its services, you will be considered to have fully accepted these terms and conditions. These terms apply to all kel88 services, including sports betting, casino games, slots, and other entertainment activities.

The following conditions must be met to use this platform:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• You must operate the account on your own behalf and in your own interest.
• It is entirely your responsibility to use the service in compliance with applicable local laws.

2. Account Registration

To open an account with kel88, you must provide accurate and truthful information. Providing false or misleading information may result in immediate account closure and forfeiture of any balance.

2.1 Registration Policy

• Each individual may open only one account. Multiple accounts held by the same person are prohibited.
• Accounts are for personal use only — operating an account on behalf of a third party is not permitted.
• If any information provided at registration changes, you must notify us immediately.
• Your account login details (username and password) must be kept strictly confidential.

2.2 Password Security

It is your responsibility to keep your account secure. Use a strong password and change it regularly. If you suspect any unauthorised access, notify the kel88 support team immediately.

3. Identity Verification

kel88 reserves the right to verify your identity at any time. This is part of operating a safe and trustworthy platform. Withdrawals may be put on hold until identity verification is complete.

• You may be asked to provide a copy of your National ID (NID), passport, or driving licence.
• A utility bill or bank statement may be requested for address verification.
• Ownership of the payment method may be verified.
• Failure to cooperate with the verification process may result in account suspension.

4. Deposits & Withdrawals

4.1 Deposits

The following payment methods are accepted for depositing funds into kel88: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• Minimum deposit: ৳200 (per method).
• Deposits are generally credited to your account instantly.
• When making a deposit, you must use only a payment account registered in your own name.
• Using a payment account registered in the name of a third party is strictly prohibited.

4.2 Withdrawals

The following conditions apply to withdrawals:

• Minimum withdrawal: ৳1,000.
• Standard withdrawal processing time: 10 to 45 minutes.
• Identity verification must be completed before a withdrawal can be processed.
• The withdrawal amount will be returned to the same payment method used for the deposit.
• Where applicable, withdrawals may be restricted until the wagering requirements attached to a bonus have been met.

5. Bonuses & Promotional Offers

5.1 Welcome Bonus

New members at kel88 can receive a 100% bonus on their first deposit, up to ৳8,000. For example, a deposit of ৳1,000 will earn an additional ৳1,000 bonus, bringing the total balance to ৳2,000.

5.2 Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. Wagering is calculated based solely on the bonus amount. The current wagering requirement is 15x.

Example: For a ৳1,000 bonus, the wagering requirement = ৳1,000 × 15 = ৳15,000 must be wagered before winnings from the bonus become withdrawable.

5.3 General Bonus Rules

• Each promotional offer may have its own specific terms and conditions.
• Entitlement to bonuses applies only to holders of valid accounts.
• Attempting to earn bonuses by exploiting system errors may result in account closure.
• kel88 reserves the right to modify or cancel any promotion.
• It may not be possible to claim multiple bonuses at the same time while another bonus offer is active.

6. Prohibited Activities

The following activities are strictly prohibited on the kel88 platform:

• Participating in money laundering or any illegal financial activity.
• Abusing bonuses through artificial or coordinated betting.
• Using bots, automation software, or other technical means to manipulate game or betting outcomes.
• Attempting to take advantage of promotions by creating multiple accounts.
• Fraud or misconduct towards other users.
• Conducting financial transactions using a third party's payment method.
• Attempting to exploit security vulnerabilities in the platform.

If a prohibited activity is proven, kel88 reserves the right to immediately close the account, forfeit any balance, and take legal action.

7. Betting & Gaming Rules

7.1 Sports Betting

Please keep the following in mind when placing sports bets on kel88:

• Once a bet is confirmed it cannot be changed or cancelled, unless the platform offers a specific cash-out facility.
• If a bet is affected by a technical error, the decision of kel88 management is final.
• If an event is cancelled or postponed, the bet will be settled in accordance with the applicable rules.

7.2 Casino Games

Games in the kel88 casino section are operated in a fair and transparent manner. Game outcomes are determined using RNG (Random Number Generator) technology, which is completely impartial.

7.3 Maximum Bet Limits

A maximum bet limit may be set for each game and market. Contact the support team for details.

8. Responsible Gaming

kel88 places the highest importance on responsible gaming. Gaming should be an entertaining activity — never a means of solving financial problems.

• Set a spending limit for yourself and stick to it.
• Play for affordable entertainment — not to recover losses.
• If you feel that gaming is having a negative impact on your life, seek help.
• Keep minors away from your account.

To keep yourself protected, you can use account limits or the temporary break facility. For more information, visit our Responsible Gaming page.

9. Privacy & Data Protection

kel88 takes the protection of your personal information very seriously. All information you provide is kept secure through SSL encryption technology.

Full details of how we collect, use, and store your information can be found in our Privacy Policy. kel88 never sells your personal information to third parties.

• Data is collected solely for the purpose of providing services and ensuring security.
• Information may be provided to the relevant authorities where required to meet legal obligations.
• You have the right to opt out of any marketing communication.

10. Limitations & Disclaimer of Liability

The kel88 platform is provided on an "as is" basis. We make every effort to provide uninterrupted, accurate, and error-free service; however, kel88 will not be liable for any loss caused by a technical fault, server outage, or failure of third-party technology.

• kel88 does not accept responsibility for any change to game outcomes resulting from internet connectivity issues.
• The limit of liability for financial loss is strictly defined.
• kel88 reserves the right to temporarily suspend any service.

11. Account Suspension & Closure

11.1 Suspension by kel88

kel88 may immediately suspend or permanently close any account in the following circumstances:

• Violation of these terms and conditions.
• Evidence of fraudulent or deceptive behaviour.
• Failure or refusal to cooperate with identity verification.
• Account inactivity (no activity recorded over an extended period).

11.2 Closure by the User

You may close your account at any time. To do so, contact the support team. Please withdraw any valid balance before closing your account.

12. Dispute Resolution

If you have a complaint about any transaction or game result, please contact our support team. kel88 is committed to resolving all disputes in a fair and transparent manner.

• To submit a complaint, contact us at [email protected].
• Submit the complaint as soon as possible from the date of the incident.
• Attach all relevant information and evidence.
• kel88's decision is final and binding.

13. Changes to Terms

kel88 reserves the right to modify these terms and conditions at any time. Users will be duly notified of any significant changes. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

The most recently updated terms will always be available on this page. It is recommended that you check this page regularly.

14. Contact

If you have any questions or complaints about these terms and conditions, please contact our 24/7 support team:

• Live Chat: Available directly on the platform, in Bengali and English.
• Email: [email protected]